Privacy
PCT Global Privacy Policy
Last updated: 30th April 2025
At a Glance
We value your trust and are committed to protecting your personal information. Here’s what you need to know:
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We collect information when you interact with us, including purchases, form submissions, and browsing.
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We use cookies, pixels, and analytics tools to improve your experience and serve relevant ads.
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We send marketing emails and SMS with your consent—you can opt out at any time.
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We comply with Australian Privacy Principles (APPs), GDPR, and CCPA depending on your location.
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Your data is stored securely and only shared with trusted partners.
Questions? Contact us at sales@enduroshield.com.
1. Who We Are
This Privacy Policy applies to:
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PCT Global Pty Ltd (ABN: 46 1059 240 34) — for customers located in Australia
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PCT Global LLC — for customers outside Australia
Each entity is responsible for handling personal data in accordance with applicable laws in your region.
2. What We Collect
We may collect:
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Contact information (name, email, phone, address)
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Order and payment details
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Responses to promotions or surveys
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Device and browser data (via cookies and analytics tools)
If we receive personal information that we did not request, we will destroy or de-identify it where lawful and reasonable to do so.
3. How We Collect It
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When you place an order or register on our site
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When you submit a form (e.g. email/SMS signup)
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When you browse our website or click on our ads
4. How We Use Your Information
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To process and fulfil your orders
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To send service updates or respond to enquiries
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To send marketing messages (with your consent)
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To personalize content and improve user experience
5. Marketing and Consent
We only send email and SMS marketing when you’ve opted in. You can unsubscribe at any time using the link or reply function in each message.
6. Sharing Your Information
We may share your data with:
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Payment processors and delivery providers
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Email and SMS tools (e.g. Klaviyo)
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Analytics and advertising platforms (e.g. Google, Meta)
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Legal or regulatory bodies if required
7. Legal Basis for Processing
If you're in Australia:
We manage your data in line with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
If you're in the EU/EEA:
We rely on:
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Your consent (e.g. marketing opt-in)
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Contractual necessity (e.g. fulfilling orders)
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Legitimate interest (e.g. improving services)
If you're in California:
You have specific rights under the CCPA/CPRA, including opting out of sale or sharing of your personal information.
8. Your Rights
Depending on where you live, you may have the right to:
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Access and correct your personal information
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Withdraw consent at any time
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Request deletion of your information
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Opt out of targeted advertising (including the sale or sharing of data in California)
To exercise your rights, contact us at sales@enduroshield.com.
9. Cookies and Tracking
We use cookies and similar technologies to:
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Analyse site usage and performance
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Improve marketing and retargeting
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Personalize your experience
You can manage cookie preferences in your browser or through our website banner.
10. Overseas Data Transfers
If you are outside Australia, your data may be transferred internationally to secure providers. Where applicable, we use standard contractual clauses or other legal mechanisms to safeguard your data.
11. Data Storage and Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. We take reasonable steps to protect data from misuse, interference, and unauthorized access.
12. Complaints and Contact
If you have a privacy concern or wish to make a complaint, please email sales@enduroshield.com.
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Australian customers (PCT Global Pty Ltd): We will respond within a reasonable time. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
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Customers outside Australia (PCT Global LLC): We will assist you in line with applicable local data protection laws.
13. Do Not Sell or Share My Info (California Residents)
If you're a California resident, you can opt out of the sale or sharing of your personal information by emailing sales@enduroshield.com.
14. Updates
We may update this policy from time to time. The latest version will always be available on our website.